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Integrations can be disabled by anyone with Admin or Can Edit permissions in your account. Double-check that the integration is running.

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(Common Issue) Integration setup in non-Admin account

For security reason, Integrations will only forward data on devices under your account. This means that you must be the Admin for the location the devices are located.

Note

If you setup an Integration under a Can View or Can Edit user in a shared account, device data for the shared account will not be visible to your integration.

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See here for some more information on Admin users.

Did your Integration get disabled because of errors?

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