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  • Welcome Emails sent after the customer creates an account.

  • Alerts sent by Email.

  • Periodic Reports for customer locations.

  • Updates to the customer’s access permissions.

Table of Contents

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What Settings to use for your Email provider

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Generic Instructions for configuring Email settings

  1. Log into your white label console and o to the White Label Settings > Email tab.

  2. Select the Custom radio button.

  3. Enter in the SMTP settings required in order to use that system to send emails. Note that Email relay settings will be different for each provider, so be sure to enter in the information correct for whatever system you are using.

    💡 TIP: Below in this help article are some helpful hints on how to configure common providers, such as GoogleMicrosoftAmazon.

  4. After saving your settings, the console will automatically perform a test to verify the settings are working. If everything is working, you should see a Good status message displayed onscreen.

    After successfully configuring your Email settings, you will then see a dialog where you can send out a test email and verify that everything is working.

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💡 If there are problems, you will see an error indicator shown. You can hover over the Details link to see additional information that may help point you to the error that needs to be corrected.

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What Settings to use for your Email provider

Child pages (Children Display)