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You are configuring an SSL cert for the custom domain you want to use, not the *.mydevices.com URL that we provide to you. E.g. https://iot.yourcompany app.mycustomdomain.com.
The cert can either be requested for free in AWS ACM, or a commercial SSL cert from GoDaddy or other SSL cert provider can be purchased and imported to ACM. We recommend using ACM free certs because it's free and it handles renewals automatically.
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Open the request, and add the required DNS records to complete validation.
If you host their your domain in AWS too, then ACM can automatically add those records by clicking the appropriate button. If the domain is hosted elsewhere, those validation records must be added manually.
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Once DNS records are ready, wait for CloudFront to change status for the SSL cert to Issued.
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➡️ Only when it's in Issued state the SSL Cert shows Issued should you proceed to Step 3 to create CloudFront distribution.
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Default settings generally work, but below is a screenshot with the fields that we found need to be set / change from their default values. Everything else can stay unchanged.
One note about the last highlighted field in the screenshot (Custom SSL certificate) - this is where the SSL cert for the custom domain appears if it was properly configured in ACM in Step 2. Although we have not selected anything in the screenshot (because we do not have SSL cert for our example domain), this field cannot be left empty - it must be set.
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As a final step, please Notify Us and include the your details (your White label name, Custom URL being used) for your white label and let us know that you are done setting things up on your sidefollowing the configuration guide. We will then verify things are working and apply any final steps needed on our side to ensure your custom domain URL will work.
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Failure to do this step may result in problems such as Google Map API errors seen when your users use the dashboard. |