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Remove Device from the existing Location

  1. To remove a Gateway or Device, tap on it from the Manage screen and then tap on the Settings tab.

  2. From settings, tap on the Remove button.

  3. Confirm the device removal.
    ➡ After the device is removed, it is then freed up so that it can be added into a new Location.

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Create the New Company or Location

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As shown in the Help Article on How do you add Gateways or Devices to a Location, this process is:

  1. Select the Manage Location (3 dot) menu for the Location where you want the device added.

  2. Select Add Device.

  3. Enter or use the camera to scan the QR code on the device.

  4. Follow the on-screen instructions to complete adding your device.