This article covers giving our white label clients and partners access to their own Chirpstack instance (known as an Organization) so they can upload devices, view LNS logs and troubleshoot issues.
Log into Chripstack as an Global Admin user. (Rob or Adrian can provide this access)
In the left sidebar, click on Organizations, then +Create. Fill out the form as follows.
In the left sidebar, go to All Users, then +Create. Fill out the form with the user’s email address, a note about which realm they are associated with, and generate a random password for them and make a note about it. Check Is Active. Do NOT make them a Global Admin, as this would allow them access to everyone’s Chripstack Organization!
Repeat this for each user who should have access to the new organization.Pick the new organization from this picker:
5. Go to Org. Users in the left sidebar, then +Add. Enter the email address for a user created in step #3. Typically we make one person the Organization Admin, all others can get the Device Admin / Gateway Admin checkboxes.
Repeat this for each user who should have access to the organization.
Please add Brent (bmeriwether@mydevices.com) as an Organization Admin as well, so he has visibility to all customer Orgs.
6. Go to Services-Profiles in the left sidebar and click +Create
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A device profile will need to be created for each Device Class/Frequency Region/Communication Type combo. You can copy the settings and naming for these from other whitelabels. Here are some examples from embeddedworks whitelabel:
US915 Azure Class A: https://lns.mydevices.com/#/organizations/23/device-profiles/f918bc01-d3bc-488c-90cd-004805207ce9
US915 Azure Class C: https://lns.mydevices.com/#/organizations/40/device-profiles/cfde4b64-85fd-43f6-a245-240cbec3a350
US915 UDP Class A: https://lns.mydevices.com/#/organizations/23/device-profiles/ecf60023-03a6-4ebc-832e-f5ef60a001d4
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