Recent changes to the Back Office Console and progressive web App’s behavior and features. Follow the links where provided for additional information or videos.
Recent changes to the Back Office Console and progressive web App’s behavior and features. Follow the links where provided for additional information or videos.
API
Reports History API Call to support Pagination
Made Reports Amazon S3 folder and all reports private. The user is required to log in to view the reports or download history
Made Download History CSV folder and all CSV files private
Prevent hardcore deletion of companies and locations
Console:
Console update for Show/hide UI for Add Device, Add Device during 1st experience & Welcome emails
Console update for support tab
Console: Device Templates new custom_corrective_actions attribute. This enables custom corrective actions to be set by each data capability (e.g. separate corrective action lists alerts for Probe, Temperature & Humidity)
Console: Add new downlink_commands attribute for Device Templates. This enables users to choose from pre-configured downlink command options (e.g. Dragino Reading Interval - 1 MIN, 5 MIN, 10 MIN, 20 MIN). Users can pick which one, save in settings and if there is a change it will queue up a downlink command.
White-Label App updates
Implemented Reports History Pagination for faster app loading
Users can now Show/Hide Add Device screen, Add Device during 1st experience screen, & disable/enable Welcome emails
Implemented retrieving private reports via API as opposed to the S3 Amazon URL
Users are required to log in to view the reports or download history
Implemented a new custom_corrective_actions attribute for Device Templates. This enables a custom corrective action list and guidance text to be set for each data capability (e.g. separate corrective action lists alerts for Probe, Temperature & Humidity).
Implemented a new downlink_commands attribute for Device Templates. This enables users to choose from pre-configured downlink command options (e.g. Dragino Reading Interval - 1 MIN, 5 MIN, 10 MIN, 20 MIN) Users can pick which one, Save in settings and if there is a change it will queue up a downlink command.
Implemented Show/hide UI for Add Device, Add Device during 1st experience & Welcome emails
Reports - Report History Pagination.
Reports - After following a report link, the user must log in to view the content.
Reports - HTML fixes (CSS, markup, Format dates with short month name).
Corrective Actions - Display of custom Corrective Action messages can now be shown to users so that they can better select actions for that device alert. Note: this requires custom Device Template usage.
Corrective Actions - Fix for corrective actions not appearing for Device offline alerts.
Reports - Reports generated in the app are now in HTML format. You can save the report as PDF using the Print → Save as PDF option in the browser. See Help Article & video.
Help / Documentation - We have added a new in-application Help system that will display help content when customers click on Help in the app. See a video showing this in action.
Help / Documentation - The old ZenDesk knowledge base for our help information has been deprecated in favor of the new White Label & In-App knowledge bases which are available with a wealth of new information. Access the Partner knowledge base from our Docs site (or direct link here).