Yes. We have 2 types. On-site installers and remote installation - we will provide as much help as you desire based on your needs.
With remote installation assistance, one of our installation experts will be standing by on a screen sharing available to answer questions to the on-site installer. On-site installers are doing the physical installation at the job site.
We recommend at least 2 weeks from when you submit deliverables & payment.
Submit deliverables by filling out our Configuration form and submitting it to us (if you are not already working with a team member you can send it using our Support form). Attach the configuration information and confirm all payments have been made in order to schedule remote installation.
Platinum and Titanium plans allow for remote installation assistance, please check your agreement for more details
Please check your agreement for pricing details.
Absolutely. We put each of our installers through an onboarding & training with either remotely with our team or on site with one of our installers. Please contact us if you are interested in this.