At the account (App) level, the Admin user is the top of the hierarchy. Companies & Locations are owned by the single Admin account that you set up. Additional contacts can be added later and assigned to locations, but the Admin is set during that initial account creation. Understanding this important detail can save headaches down the line.Please keep the following tips in mind to help minimize troubles when setting up your Admin account in the AppIt can be tempting to rush into creating an account up front, but taking some time to understand our account workflow can help minimize headaches.
The Admin account will own the Company - take care in creating it first
There is only one Admin for each account and it is assigned to contact who created the account. Thus we recommend taking care to set up your account with this in mind as it cannot be easily changed later.
...
For Large companies - always use a generic contact when creating your account. This will avoid having to swap Admins due to personnel changes at your company.
For example: use a generic iot-admin@yourcompany.com.For companies with lots of locations - you may wish to use an generic Admin, per location.
For example:
admin-location1@yourcompany.com.
admin-location2@yourcompany.com.For small companies - if you have only a couple of employees (Mom & Pop shops for example), you can probably get away with using your own contact details when first creating your account. Personnel changes are a rare occurrence in these scenarios, so the chances of this causing headaches is small.
...