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Admin access allows the person full control over the location, such as the ability to change the Access permission level to other contacts – there can only be one such user at this time. The Admin role is automatically assigned to the account holder who first created the Location.

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If you change Admin, you will change for all locations.

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To change the Admin of a Location, the Admin themselves must change their profile using the Account section in the App.

Select Menu > Account in the top right corner

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Select Edit Profile and make the change the following:

  • First Name

  • Last Name

  • Email

  • Mobile Phone

  • Edit Password (use something generic and the new Admin can update later)

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Note

Note: Admin vs Primary Contact

The Admin owner for a location refers to the owner of the location – this is the person who setup the Location under their own account. This is not to be confused with a Primary Contact for a Location, which is simply a contact who gets automatically added onto notifications & reports for locations.