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STEP 1: Application

Log in or sign up here: https://

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Where do I login / create my account?

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Where can I learn more about the App?

Submit a Support Ticket for any of the following by clicking on their respective links:

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I never received my login credentials via email.

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home

STEP 2: Gateway

  • Scan in your gateway

  • Connect your gateway to a power outlet and ensure the outlet is turned on. (It may take up to ten minutes to connect gateway)

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STEP 3: Sensors

  • Stand within 10 feet of gateway

  • Scan in your sensor

  • Follow instructions on screen

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FAQ

Where can I find my device ID code?

I received the "Device ID you entered is invalid. Please try again." message.

Device missing accessories (e.g.:

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antenna, probe, power cord, etc.)?

Device

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Showing Offline

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My device does not power on at all, dead on arrival?

I still haven't received a reading 20 minutes

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after adding my sensor

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Can I schedule training for my team?

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