The following will show you how to invite (or elevate) contacts so that they have full permissions to help manage a Location.
Contacts with Owner permissions may:
Create or edit Reports, Sensor Maps and Alerts.
Add or remove Devices.
Invite or Modify Contacts to access that Location.
This includes elevating others to Owner role.
Edit or Remove the Location.
Owners may not Edit Add Locations nor can they edit or remove the parent Company. That functionality is reserved for the Admin role.
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The Contact will receive an email informing them that their permission have been modified. You will also see the updated Access permission indicated on the Contacts screen. |
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Common task: Elevate Owner after Admin leaves the company
If you have an existing account where the Admin has left the Company, the following is our recommendation for a quick update to secure your account:
Log into the Admin dashboard account and change the Password from the Account screen.
Go to the Contacts screen and elevate yourself (and others if desired) to Owner role for any Locations the Admin owns.
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You would then only need to log into the old Admin account dashboard account if you needed to Add new Locations or edit the parent company information. |
If you feel you really need to update the Email for the Admin account, refer to How do I change the Admin owner for a Location? .