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In this Guide we’ll walk you through the process of setting up a new account from scratch - creating your account, adding hardware, and sending invites so that other users can start using the account. We’ll walk you through the process as well as give you tips & tricks you’ll want to keep in mind for success.

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  1. Open your web browser and go to the dashboard landing page.

  2. Select Create Account and fill in your details.

    (lightbulb) Depending upon your organization, you may wish to use a generic account login for the Admin such as iot-admin@<yourcompany.com>. This may help avoid having to swap Admins due to personnel changes at your company.

  3. Create a new Company and first location by filling in the location details.

    (lightbulb) Companies & Locations can be though of as Folders that help you organize your devices. In this sense a Company is a parent folder, a Location is a subfolder and the devices are organized within locations.

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  1. Follow the instructions for setting up your Gateway and connecting it so that it can transmit data over the Internet (or Cellular).

    (lightbulb) We recommend performing this step before activating any sensors in order to make the process of getting each sensor to connect to a nearby gateway easier.

  2. Follow the instructions for setting up each of your Sensors. The instructions will show you how to activate each sensor. As part of this process the sensor will automatically connect to any nearby Gateways.

You may wish to see our Tips on Gateway and Sensor placement Installation Best Practices which will help you in obtaining good coverage and reliability for your sensors in your facility.

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We recommend using the dashboard to verify that at least over the course of an hour or two, there is strong Signal Strength (RSSI) and zero missing readings from each sensor. If either of these are a problem, fixing the issue now will save you lots of headaches in the future.

You may wish to see our Tips on Verifying Sensors are transmitting regularly which walks you through how to use the app verify things are working.

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The Contacts screen lets you Add new Contacts. During this process you can assign each contacts Access Permissions which affect what they are allowed to do. When you add a new contact in this manner, they are automatically notified by email with a link to complete their signup.

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Adjust the Alert Thresholds so that they only alert you when things are out of range. You can also adjust who gets notified. Don’t forget these default Alerts are disabled by default - you’ll want to Enable them so that they run.

See App Basics: Enable and Customize default Alerts Adjust Alert thresholds & settings.

Automatic Daily Reports are added that provide a summary of your Location. You can add additional Contacts who should receive the report as well.

See App Basics: Add Contacts to Reports Create a new Report or Stop receiving a Report.

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7. Take a quick tour of the App Features

Looking for a quick overview of the App features and how to navigate things? Check out our App Basics: Overview to watch a quick video.