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hiddentrue

Invite users by granting them permissions to access your account.

Using the User Management feature, you have the ability to control app access to one or more locations.

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any of your locations. This allows you to invite contacts who will receive notifications, view location status or even to help manage the location.

Note that Contacts can have different permissions for each location.

  • Can View: Contact will be invited to see the details of the location, but cannot make changes.

  • Can Edit: Contact will be invited to help manage the location, including making changes such as adding or removing devices, alerts and sensor maps.

  • Owner: Contact has Can Edit permission and can also modify other Contact permissions, including inviting additional Contacts to the location.

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There are two huge benefits with this feature:

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Resellers can now setup and manage all their customer locations from one account while giving their customers access only to their locations.

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Adding a new Contact

Before someone can view a location you manage, they must be granted app access to that location. This can be easily done by adding a new Contact and specifying the appropriate permissions.

  1. Open the Contacts screen.

    Access_Contacts.png

  2. Select the Add button to being creating a new contact.

    Add_Contact.pngImage RemovedAdd_Contact.pngImage Added

  3. Fill in the contact’s details, such as their name, phone number and email address.
    💡 Be sure to double-check the email address is correct.

  4. Under Access, pick which locations the user will be granted app access to.

    Can View: Contact will be invited to see the details of the location, but cannot make changes.

    Can Edit: Contact will be invited to help manage the location, including making changes such as adding or removing devices, alerts and sensor maps.
    Owner: Contact has Can Edit permission and can also modify other Contact permissions, including inviting additional Contacts to the location.

    Access_settings_hlt.png

  5.  Tap Save to save the contact.
    ➡ Once saved, the person will receive an an email inviting them to access the location(s).

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