Admin access allows the person full control over the location, such as the ability to change the Access permission level to other contacts – there can only be one such user at this time. The Admin role is automatically assigned to the account holder who first created the Location. If you change Admin, you will change for all locations.
To change the Admin of a Location, the Admin themselves must change their profile using the Account section in the App.
Select Menu > Account in the top right corner
Select Edit Profile and make the following changes:
First Name
Last Name
Email
Mobile Phone
Edit Password (use something generic and the new Admin can update later)
Note: Admin vs Primary Contact
The Admin owner for a location refers to the owner of the location – this is the person who setup the Location under their own account. This is not to be confused with a Primary Contact for a Location, which is simply a contact who gets automatically added onto notifications & reports for locations.