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Before someone can view a location you manage, they must be granted app access to that location. This can be easily done by adding a new Contact and specifying the appropriate permissions.

  1. Open the Contacts screen.

  2. Select Add Contact to being creating a new contact.

  3. Fill in the contact’s details, such as their name, phone number and email address.

    💡 Be sure to double-check the email address is correct.

  4. Under Access, pick which locations the user will be granted app access to.

    Can View: Contact will be invited to see the details of the location, but cannot make changes.
    Can Edit: Contact will be invited to help manage the location, including making changes such as adding or removing devices, alerts and sensor maps.

    Access_settings_hlt.png
  5. Select Save to save the contact. Once saved, the person will receive an an email inviting them to access the location(s).

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