Overview
Our new Confluence-based Knowledge Base uses a combination of Confluence Spaces and a 3rd party plugin (Scroll Viewport by K15t) which renders these into Knowledge Base themed public facing URLs under our public site on scrollhelp.site.
It’s important to understand that our end-users / partners get links not to Confluence but to the rendered view that gets served up in our public-facing help site url (on scrollhelp.site). Confluence is the CMS, scrollhelp is the hosted output.
Changes by us get made in Confluence.
End-users see those changes after they are pushed live to our scrollhelp site.
List of Confluence Spaces
Content for each public Knowledge Base is driven from the pages in a Space. Every category and every article is a page in the space.
Here is a list of the Spaces (Knowledge Bases) that we have:
Space Name | Purpose | Language | Status |
|---|---|---|---|
Customer Help | In-App Help | English | LIVE |
Customer Help (Francais) | In-App Help | French | PENDING |
Partner Help | Partner & Console Help | English (no plans for localization) | LIVE |
Access Scroll Viewport
As mentioned earlier, if you want to make updates
Make changes in Article content
todo
Add new Languages
todo