How to get Hardware added so that it is supported by the myDevices platform. |
Our platform supports more than 1,000 devices with the flexibility to support any hardware from any manufacturer. If you have a sensor or gateway that you don’t see supported when registering your devices in myDevices IoT Console, you can make a request for device template to be created for it.
Review the Overview & Requirements information [links to sub-page]
Create a submission for each new piece of hardware and submit all necessary information requested. [links to section below]
Hardware gets added to the platform. We will contact you through your ticket during the process.
Submission steps:
Fill out form for all applicable details (if you don’t know everything, its okay, fill out what you can)
Submit a ticket to help.mydevices.com for the new device template
Note: Please submit a form separately for each new device.
Coming Soon: Creating Device Templates On Your Own
In 2023, we be giving customers the ability to creating their own device templates for any device, sensor or gateway they have.
Coming Soon: Creating Device Templates On Your Own
In 2023, we be giving customers the ability to creating their own device templates for any device, sensor or gateway they have.
The following types of devices are support by the myDevices platform:
LoRa (LoRaWAN requirements)
LTE-M
NB-IoT
WiFi
3G/4G
BLE
or via Cloud API
Yes - You can view hardware that we have on the myDevices Store. In addition, we can offer your hardware for sale to our partners who order through our Sensor Catalog.
Yes - Please review Overview & Requirements for a video and additional information on how Codec & Templates work. When filling out the Device Template Information Doc for your submission you can tell us the requirements so that we can make sure it is tailored for your needs.