{"xsrfToken":"1e52ac3d78caf873b63070ee506ffe703398abe4_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/382d6373-3568-4a89-9745-54878d170028/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1Nzg1ODVkMi0zYWU2LTRjZjMtODA1My02Zjc0NzY0YTgzOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjM4MmQ2MzczLTM1NjgtNGE4OS05NzQ1LTU0ODc4ZDE3MDAyOCI6WyJyZWFkIl19LCJleHAiOjE3MjU3NDU3NTgsIm5iZiI6MTcyNTc0NTE1OH0.SfvapFoa8etCHhkoC6LVu2IMJwV9RpKamhd8wOrq-SY&client=578585d2-3ae6-4cf3-8053-6f74764a8394&mode=fit","logoId":"382d6373-3568-4a89-9745-54878d170028","isLogoAvailable":true,"helpCenterTitle":"How can we help?","sharedPortalName":"myDevices Knowledge Base","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"myDevices Knowledge Base","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0370b5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/98b7623a-0f3f-4077-82a6-7280fe5e38e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI1Nzg1ODVkMi0zYWU2LTRjZjMtODA1My02Zjc0NzY0YTgzOTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk4Yjc2MjNhLTBmM2YtNDA3Ny04MmE2LTcyODBmZTVlMzhlNiI6WyJyZWFkIl19LCJleHAiOjE3MjU3NDU3NTgsIm5iZiI6MTcyNTc0NTE1OH0.HLx9bEoBWnJK-6PR7qtqQDNsljfBXYEfo6JZTB574r8&client=578585d2-3ae6-4cf3-8053-6f74764a8394&height=300&mode=fit","bannerMediaApiFileId":"98b7623a-0f3f-4077-82a6-7280fe5e38e6","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"myDevices Knowledge Base","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://mydevices.atlassian.net/wiki","kbLinkDomainURLs":["https://mydevices.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"9","key":"cs","name":"Software","description":"<p>Get help with dashboard, mobile apps, alerts, reports, sensor maps, user management and more</p>","portalBaseUrl":"/servicedesk/customer/portal/9","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"10","key":"hs","name":"Hardware","description":"<p>Get help selecting, activating, and troubleshooting devices and gateways</p>","portalBaseUrl":"/servicedesk/customer/portal/10","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"19","key":"sen","name":"Sensor Advice","description":"<p>Get help selecting sensors for: Asset Tracking (Indoor/Outdoor), Predictive Maintenance, Panic Buttons, Temperature Monitoring, People Counting, Air Quality, Gas, Tank, Water, Modbus, Pulse Counting, 4-20ma, AI Cameras and much more.</p>","portalBaseUrl":"/servicedesk/customer/portal/19","isFeatured":true,"rank":2,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"11","key":"bs","name":"Orders & Billing","description":"<p>Get updates on orders placed, shipping status, and ask billing questions</p>","portalBaseUrl":"/servicedesk/customer/portal/11","isFeatured":true,"rank":3,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":4,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=mydevices","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1e52ac3d78caf873b63070ee506ffe703398abe4_lout","baseUrl":"https://mydevices.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://mydevices.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"150485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"578585d2-3ae6-4cf3-8053-6f74764a8394","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6e39b3cac0414edfa42fe42f600df7c5","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"anonymousEnabled":true,"requestIntroEnabled":true}